Sharepoint Services

AV Systems is committed to providing the industry’s most powerful and reliable infrastructure management solutions for Microsoft SharePoint. Helping our customers leverage SharePoint for success is our top priority, and a vital component of this commitment is our Professional Services Program.
AV Systems’s team of highly-trained engineers are ready to assist customers as they deploy SharePoint and AV Systems’s products. AV Systems Professional Services offers a flexible menu of expert consultation programs to meet the exact requirements and budget of any organization.

	Package Description	Available On-Site	Available Remote
Installation and Configuration	Installation and configuration of purchased SharePoint products/modules, with optional “Test Case” execution	Yes	Yes
Content Migration	Migration of up to 100GB of content into SharePoint 2007	Yes	Yes
System Optimization and Upgrade	Upgrade, test, configure, and optimize the SharePoint implementation	Yes	Yes
Custom Services	Assist customers in SharePoint infrastructure management initiatives	Yes	Yes

Installation and Configuration

An AV Systems engineer will install and configure your AV Systems solutions directly on your environment(s), and provide training on SharePoint infrastructure management best practices
Optional “Test Case” performance package available, during which an AV Systems engineer will conduct an assessment test for each requested AV Systems products/module(s)
Remote and on-site packages available. Number of service days is dependent upon number of AV Systems products requiring professional support

Content Migration

An AV Systems engineer will perform content migration (up to 100GB) to SharePoint 2007 from SharePoint 2003, Lotus Notes/QuickPlace, Documentum eRoom (v7.2 and above), File System, Exchange Public Folders, and Open Text LiveLink (v8.x)
Remote and on-site packages available. Number of service days is dependent upon scale and complexity of migration

System Optimization and Upgrade

An AV Systems engineer will assist existing AV Systems customers in the upgrade of their DocAve platform
Run diagnostic tests and system spot checks to ensure optimized configuration and efficiency with regard to DocAve infrastructure management processes
Remote and on-site packages available. Number of service days is dependent upon number of AV Systems products requiring professional support

Custom Services

For those AV Systems customers with assistance requirements not met by AV Systems’s defined Professional Services Packages
An AV Systems engineer and/or Partner will assist in the planning/execution of the requested task
Remote and on-site packages available. Number of service days is dependent upon number of AV Systems products requiring professional support and complexity of service requested

Competencies

Specializing in SharePoint Planning, Design, Development and Implementation
Portals & Enterprise Content Management
WSS 3.0: Config
MOSS 2007: Config
SPS Search
ECM & Forms
Portals & Collaboration
SharePoint Deployment Planning Services
Site Deployment, Backup & DR Setup
SharePoint Environment Customization
NLB Setup
Training & Audit
Lists, Libraries & Discussion Board
Site Creation and Administration
Migration from SharePoint 2003 to MOSS 2007

AV Systems Professional Services Requirements and Rates

All engagements will be preceded by a preliminary consultation phone call between the client and an AV Systems engineer
All engagements must be scheduled a minimum of ten (10) business days in advance of appointment
No professional services are offered on a partial-day basis, with the exception of the Installation and Configuration package
Decisions concerning whether services will be rendered remotely or on-site will be made by AV Systems, after consultation with client and subject to availability of AV Systems staff
All AV Systems Maintenance Programs are subject to terms & conditions as set forth in applicable services agreement

Services

Testimonial

“AV SYSTEMS provides exceptional service and we are excited to work with them to maintain our Time Definite Service. They have a sense of urgency that exceeds our expectations.”

- Retail Customer

Recent Engagement

Reengineer Lotus Notes to MOSS 2007

Customer: For a leading Travel Global Distribution provider in Asia Pacific with over 20 years of presence.

Solution: Successfully re-engineering the applications from Lotus Notes to Sharepoint ( Resource booking, Travel management, Reimbursement, Lodgment, Exchange rates, Purchase, Payments and Asset Management)

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